Help/FAQ Test Page

How do I contact you and what are your hours?

Please call our Customer Service Call Center at 833-769-4257. 

Our call center is open 11:00AM-7:00PM, Monday-Saturday.

 

 

What are your holiday hours?

We will be closed for Thanksgiving, Easter, and Christmas. 

We will be closed for pickup orders on the morning after these holidays and open for the evening slots for pickup/delivery (when available): 1-3PM; 3-5PM; 5-7PM; and 7-9PM when that slot opens.

 

 

How are you responding to COVID-19?

Big Y is committed to having a safe and sanitary operation, both in-store and for your online shopping experience. We use powerful, protective protocol to ensure that your products maintain their integrity and that our shoppers and drivers are maintaining all recommendations of the CDC.

 

 

Can you tell me about your company?

Yes!  Please go to the Big Y About Us section.

 

 

Can you tell me about careers with myPicks?

We are proud to accept the Employers Association of the NorthEast's 2018 Employer of Choice Award. At Big Y, we have a "Culture of Caring" where we value our employees, invest in their development, and recognize their commitment and contributions to the Big Y family.  Please go to our Careers page to learn more.

 

 

What is the latest Big Y News/Media?

Our Big Y in the News page contains excerpts from press releases that have been sent to local media. Click Here to learn more!

 

 

Can you tell me how to sign up for eNewsletters?

To sign up for the Big Y eNewsletter, visit bigy.com or the myBigY app and sign into your account to update your communication settings. For convenience, click here to sign up today!