Why is the estimated total when I place the order different from my completed order receipt?
When you place an order, the anticipated charge for your items, including estimated taxes and fees, is displayed and included on your order confirmation email.
Unavailable/refunded items: If an item is unavailable, your shopper will mark the item as refunded and we’ll remove it from your item total. This will reduce the final amount of your order.
Weight adjustments: We will try to get the exact weight of the items you requested, but it is likely the weight could be more or less than requested. The correct item’s weight is submitted before check out, which will update your item total. You will be charged for the weight you receive.
Some item weights, like produce, are measured by shoppers using in-store scales. The weight of items from the deli, meat and seafood counters are determined by the label applied in-store to those items.