How can I contact the Customer Care Center?
Methods of Communication:
Email: Feel free to email us at myPicks@bigy.com
Phone: Our phone number for the call center is 833-769-4257
Chat: During business hours, we will be offering live chat. Simply click on the ‘chat’ icon and engage us and we will be happy to assist.
SMS: During your order process and until you pickup your order, you will receive SMS texts alerts as an option if you have opted into receive them, regarding the status of your order. These initial texts are one-way texts, to alert you as your order moves through the process. Once you have picked up your order, if you would like to engage with SMS, the number is 413-331-6966. Feel free to send us a text at your convenience!