For more assistance call 833-769-4257 from 11:00AM-7:00PM, Monday-Friday and 11:00AM-6:00PM, Saturday-Sunday.
If the customer care center is not open, please leave a message and we will get back to you.
Please call our Customer Service Call Center at 833-769-4257.
Our call center is open 11:00AM-7:00PM, Monday-Friday and 9:30AM-6:00PM, Saturday.
We will be closed for Thanksgiving, Easter, and Christmas.
We will be closed for pickup orders on the morning after these holidays and open for the evening slots for pickup/delivery (when available): 1-3PM; 3-5PM; 5-7PM; and 7-9PM when that slot opens.
Big Y is committed to having a safe and sanitary operation, both in-store and for your online shopping experience. We use powerful, protective protocol to ensure that your products maintain their integrity and that our shoppers and drivers are maintaining all recommendations of the CDC.
We are proud to accept the Employers Association of the NorthEast's 2018 Employer of Choice Award. At Big Y, we have a "Culture of Caring" where we value our employees, invest in their development, and recognize their commitment and contributions to the Big Y family. Please go to our Careers page to learn more.
Our Big Y in the News page contains excerpts from press releases that have been sent to local media. Click Here to learn more!
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